Return Policy
At nyrastores, customer satisfaction is important to us. Please read our return policy carefully.
Returns Eligibility
Returns are accepted only for damaged or defective products
Customers must notify us within 24 hours of delivery
Product must be unused and in original packaging
Non-Returnable Items
Used products
Products damaged due to improper handling
Clearance or sale items (if applicable)
Refund Policy
Refund Process
Once the returned product is inspected, the refund will be initiated
Refunds will be processed within 5–7 business days
Refund Mode
Refunds will be made to the original payment method
Shipping charges are non-refundable
Replacement Option
In certain cases, we may offer a replacement instead of a refund.
✅ Add this under Returns Eligibility (Recommended)
Customers must record an unboxing video while opening the package
The video must clearly show the package condition and product inside
Claims for damaged or broken bangles will be accepted only with a proper unboxing video proof
✅ Extra Important Note (Your point — replacement restriction)
Important Notice
To ensure a smooth return process, customers are required to record a continuous unboxing video at the time of opening the parcel. Any claims for broken or damaged bangles will be considered only if supported by this video.
If the required unboxing video is not provided, we will not be able to accept return, refund, or replacement requests, and additional items cannot be issued.